Privacy Policy
Effective Date: 05/01/2025
Last Updated: 06/05/2025

Kingdom Pay (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or access any of our banking, crypto, or financial services (collectively, the “Services”).

1. Information We Collect

We may collect the following categories of personal information:

a. Personal Identification Information

  • Full name

  • Date of birth

  • Government-issued identification (e.g., passport, driver’s license)

  • Nationality and residency

b. Contact Information

  • Email address

  • Mailing address

  • Phone number

c. Financial and Transactional Information

  • Bank account numbers

  • Wallet addresses

  • Transaction history (deposits, withdrawals, transfers)

  • Payment details

d. Login and Technical Information

  • Username and password

  • IP address

  • Browser type and device information

  • Usage data and access logs

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Services

  • Facilitate financial transactions and cryptocurrency operations

  • Verify identity and comply with anti-money laundering (AML) and Know Your Customer (KYC) regulations

  • Communicate with you about your account, security updates, and service-related announcements

  • Offer customer support and respond to inquiries

  • Analyze usage patterns and improve our platform

  • Send promotional materials (only with your explicit consent)

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted third parties under the following circumstances:

  • Service Providers: For hosting, KYC verification, payment processing, and technical support

  • Regulatory Authorities: To comply with legal obligations, court orders, or enforce our rights

  • Business Transfers: In case of a merger, acquisition, or asset sale, where user information may be part of the transferred assets

  • Affiliated Entities: Including our parent companies, subsidiaries, and affiliates for internal purposes

4. Data Security

We implement advanced security measures to protect your data:

  • End-to-end encryption for all transactions

  • Multi-factor authentication (MFA)

  • Secure server infrastructure and firewall protection

  • Regular security audits and penetration testing
    Despite our efforts, no method of transmission over the Internet is 100% secure. You are responsible for maintaining the confidentiality of your login credentials.

5. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

  • Access, update, or delete your personal data

  • Restrict or object to certain data processing activities

  • Withdraw consent for promotional communications

  • Request data portability

Requests should be submitted to: privacy@kingdomcoinbank.com

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These tools help us understand usage patterns, improve performance, and deliver personalized content.

You may disable cookies in your browser settings; however, this may affect functionality.

7. International Data Transfers

We may transfer your information to countries outside of your jurisdiction, including those that may not have equivalent data protection laws. In such cases, we ensure appropriate safeguards are in place.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected data from a child, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically. Changes are effective upon posting on our website, and continued use of our Services constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Kingdom Pay
Email: privacy@kingdompays.com
Phone: [Insert Phone Number]
Website: www.kingdompays.com